We, Enerchange GmbH & Co. KG (hereinafter: “Enerchange”), are pleased about your interest in this website.
Protecting and securing your data is very important to us. Therefore, we would like to inform you within this privacy policy about the related data processing activities (cf. Art. 13 GDPR). This privacy policy can be accessed, saved, and printed at any time under the “Privacy” section of our website.
For information on our social media presences, please refer to the relevant section on our website.
Enerchange GmbH & Co. KG
Tizianstr. 96
80638 Munich
Germany
Managing Director: Dr. Jochen Schneider
Email: agentur(at)enerchange.de
Below we explain the most important principles and terms related to data protection, for a better understanding of this privacy policy:
1. Personal Data
Personal data refers to all information relating to an identified or identifiable natural person (cf. Art. 4 No. 1 GDPR). This includes, for example, your name, age, address, phone number, date of birth, email address, IP address, or data relating to activities on our website. Information that does not allow us (or only with disproportionate effort) to identify you is considered anonymized and is not personal data. The processing of personal data (e.g., collection, retrieval, use, storage, or transmission) always requires a legal basis or your consent.
2. Processing of Personal Data
The term “processing” of personal data is broadly defined and found in Art. 4 No. 2 GDPR. By definition, it includes any operation or set of operations—whether or not by automated means—such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.
3. Lawful Bases for Processing Personal Data
Each processing activity involving your personal data must be based on a lawful basis as defined in the General Data Protection Regulation (GDPR). In specific cases, legal bases from individual EU member states (e.g., Germany's Federal Data Protection Act – BDSG) may also apply.
The collection and use of personal data from our customers and prospects occurs only when permitted by a legal basis. Common bases include processing necessary for a contract or pre-contractual measures (Art. 6(1)(b) GDPR), processing for compliance with legal obligations (Art. 6(1)(c) GDPR), or processing based on our “legitimate interest” (Art. 6(1)(f) GDPR), provided such interests are not overridden by your fundamental rights and freedoms.
Moreover, processing can also occur based on your consent (Art. 6(1)(a) GDPR). Consent can be withdrawn at any time without giving reasons. If we request your consent, we will provide additional information at the relevant point and in this privacy policy.
4. Storage and Deletion of Personal Data
Personal data is only processed for as long as necessary to fulfill the purpose of storage. If there are statutory retention obligations or rights (e.g., under tax or commercial law), data may be stored for up to 8 or 10 years. Once the purpose ceases to exist (e.g., if you unsubscribe from our newsletter) or the statutory retention period expires, the relevant personal data is routinely deleted or its processing restricted, as required by law (e.g., limited processing under statutory retention obligations).
5. Disclosure of Personal Data to Third Parties
Your personal data is only disclosed to third parties if necessary to provide our services, fulfill a legitimate purpose, you have given prior consent, or another legal basis applies. This may include hosting providers, IT service providers maintaining our systems, postal services, payment processors, or marketing providers. These service providers are contractually obligated to protect your personal data in accordance with applicable data protection laws.
In this context, personal data may be transferred to countries outside the EU/EEA where GDPR does not apply. In such cases, we implement appropriate safeguards as required by GDPR for lawful international data transfers (cf. Art. 44 ff. GDPR).
1. Provision and Use of the Website
a) Nature and Purpose of Processing:
When you access and use our website, we collect the personal data that your browser automatically transmits to our server. This information is temporarily stored in a so-called log file. This data is technically necessary to properly display our website to you and to ensure stability and security:
These data are processed particularly for the following purposes:
We do not use your data to draw conclusions about your person or for other analyses.
b) Legal Basis:
The processing is carried out pursuant to Art. 6 para. 1 lit. f) GDPR based on our legitimate interest in the proper operation of our website and in improving the stability and functionality of our online presence.
c) Recipients:
For hosting our website, we use IONOS SE (Elgendorfer Str. 57, 56410 Montabaur, Germany) as a processor within the meaning of Art. 28 GDPR. In individual cases, recipients of the data may also include technical service providers contracted for website maintenance or similar services.
d) Storage Duration:
The data will be deleted as soon as it is no longer necessary for the purpose for which it was collected. For data required to provide the website, this is typically the case once the respective session has ended.
e) Provision Required or Mandatory:
Providing the aforementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website cannot be guaranteed. In addition, some services may not be available or may be limited. For this reason, objection is excluded.
2. Contact Form
a) Nature and Purpose of the Processing:
We offer you the opportunity to contact us via a contact form on our website. If you use this option, the following personal data may be processed:
The processing of this data serves the purpose of organizing and responding to your inquiry or initiating communication with you.
b) Legal Basis:
The processing of the data entered in the contact form is based on our legitimate interest (Art. 6 para. 1 lit. f GDPR). Providing the contact form is intended to enable you to contact us easily. The information you provide is stored for the purpose of processing the inquiry and for any follow-up questions.
If you contact us to request an offer, the data will be processed for the performance of pre-contractual measures (Art. 6 para. 1 lit. b GDPR).
c) Recipients:
We use IONOS SE (Elgendorfer Str. 57, 56410 Montabaur) as a processor within the meaning of Art. 28 GDPR for hosting our website. In individual cases, recipients may also be technical service providers engaged for website maintenance or similar services.
d) Storage Duration:
The data transmitted via the contact form will be deleted once the purpose of its processing no longer applies. As a rule, this is six months after the data was collected. Longer retention only occurs in cases under Art. 17 para. 3 GDPR — for example, if we are legally entitled (e.g., under commercial or tax law) or obligated (e.g., due to a legal order).
e) Provision Required or Mandatory:
Providing the above personal data is neither legally nor contractually required.
3. Online Registration (Praxisforum Geothermie.Bayern)
a) Nature and Purpose of the Processing:
When registering to use our personalized services, the following personal data may be collected:
If you are registered with us, you can access content and services offered only to registered users.
Registered users also have the option to modify or delete the data provided during registration at any time. We will also provide information at any time about what personal data we have stored about you.
b) Legal Basis:
If the registration serves to fulfill a contract to which the data subject is party or for the implementation of pre-contractual measures, the legal basis for the data processing is Art. 6 para. 1 lit. b) GDPR. Otherwise, your data is only processed if a legitimate interest exists under Art. 6 para. 1 lit. f) GDPR.
c) Recipients:
We use IONOS SE (Elgendorfer Str. 57, 56410 Montabaur) as a processor within the meaning of Art. 28 GDPR for hosting our website. In individual cases, recipients may also be technical service providers engaged for website maintenance or similar services.
d) Storage Duration:
We only process your personal data provided in this context for as long as a legitimate processing purpose exists. Afterward, your data will be deleted unless statutory retention obligations (especially under commercial or tax law) apply.
e) Provision Required or Mandatory:
Providing your personal data as outlined above is neither legally nor contractually required. However, it may be necessary for concluding contracts based on that data — otherwise, we may not be able to offer certain services.
4. Online Registration (Berufsforum Geothermie.Bayern)
a) Nature and Purpose of the Processing:
When registering to use our personalized services, the following personal data may be collected:
Registered users can modify or delete the data provided during registration at any time. We also provide information at any time about what personal data we have stored about you.
b) Legal Basis:
If the registration serves to fulfill a contract to which the data subject is party or the implementation of pre-contractual measures, the legal basis is Art. 6 para. 1 lit. b) GDPR. Otherwise, your data is only processed if a legitimate interest exists under Art. 6 para. 1 lit. f) GDPR.
c) Recipients:
We use IONOS SE (Elgendorfer Str. 57, 56410 Montabaur) as a processor within the meaning of Art. 28 GDPR for hosting our website. In individual cases, recipients may also be technical service providers engaged for website maintenance or similar services.
d) Storage Duration:
We only process your personal data provided in this context for as long as a legitimate processing purpose exists. Afterward, your data will be deleted unless statutory retention obligations (especially under commercial or tax law) apply.
e) Provision Required or Mandatory:
Providing your personal data as outlined above is neither legally nor contractually required. However, it may be necessary for concluding contracts based on that data — otherwise, we may not be able to offer certain services.
5. Provision of Paid Services
a) Nature and Purpose of Processing:
To provide paid services, we request additional data from you, such as payment information, to be able to process your order. However, billing is typically done via invoice, which we will send to the email address you provided following the completion of an order or booking. Therefore, no processing of your payment data occurs through this website.
Our download area is also paid. As a former participant or as someone who has purchased a download code, you can access the PFB presentations there. Additionally, you can fill out a feedback form for us.
b) Legal Basis:
The processing of data required for the conclusion of the contract is based on Art. 6(1)(b) GDPR.
c) Recipients:
For hosting our website, we use IONOS SE (Elgendorfer Str. 57, 56410 Montabaur) as a processor in accordance with Art. 28 GDPR. In individual cases, data may also be sent to technical service providers who are commissioned with maintaining our website or similar services.
d) Retention Period:
We store this data in our systems until the legal retention periods have expired. These periods generally last for 6, 8, or 10 years due to proper accounting and tax regulations.
e) Provision Required or Necessary:
Providing your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to the content and services we offer.
6. Comment Function
a) Nature and Purpose of Processing:
When users leave comments on our website, in addition to the comment itself, the time of creation (so-called "timestamp") and the username previously chosen by the website visitor are stored. This serves our security purposes, as we can be held liable for unlawful content on our website, even if it was created by users.
b) Legal Basis:
The processing of the data entered as a comment is based on a legitimate interest (Art. 6(1)(f) GDPR). By providing the comment function, we aim to enable you to interact easily. Your data will be stored for the purpose of processing the request and for potential follow-up questions.
c) Recipients:
For hosting our website, we use IONOS SE (Elgendorfer Str. 57, 56410 Montabaur) as a processor in accordance with Art. 28 GDPR. In individual cases, data may also be sent to technical service providers who are commissioned with maintaining our website or similar services.
d) Retention Period:
Comments on our website are generally stored permanently unless they violate applicable law or our netiquette. However, you can request the deletion of your comment at any time.
We regularly review older comments for relevance and reserve the right to remove them, especially if the associated post is no longer available or the comment provides no further value. If you wish to have your comment deleted, please contact us, providing the email address associated with your user account.
e) Provision Required or Necessary:
Providing your personal data in this context is neither legally nor contractually required.
7. Newsletter
a) Nature and Purpose of Processing:
We offer a newsletter on our website that you can subscribe to if you wish. To do this, we process the following personal data:
Your data will be used exclusively to send you the subscribed newsletter via email. Providing a title or name is for addressing you personally in the newsletter and for potential identification purposes.
When you subscribe to our newsletter, the data you provide will only be used for sending the newsletter. Subscribers may also be informed via email about circumstances relevant to the service or registration (e.g., changes to the newsletter offer or technical conditions).
To ensure that a subscription is actually made by the owner of the email address, we use the "double opt-in" procedure. This involves recording the subscription to the newsletter, sending a confirmation email, and receiving the requested response. No further data is collected. The data will only be used for sending the newsletter and will not be shared with third parties.
b) Legal Basis:
Based on your explicit consent (Art. 6(1)(a) GDPR), we will send you our newsletter or similar information via email to the email address you provided.
You can revoke your consent to store your personal data and use it for the newsletter at any time with effect for the future. Every newsletter contains a link to unsubscribe, or you can inform us via other means.
c) Recipients:
For hosting our website, we use IONOS SE (Elgendorfer Str. 57, 56410 Montabaur) as a processor in accordance with Art. 28 GDPR. In individual cases, data may also be sent to technical service providers who are commissioned with maintaining our website or similar services.
d) Retention Period:
The data will only be processed as long as the corresponding consent is in place. After that, it will be deleted.
e) Provision Required or Necessary:
Providing your personal data is neither legally nor contractually required.
Like many other websites, we also use so-called "cookies." Cookies are small text files stored on your device (laptop, tablet, smartphone, etc.) when you visit our website.
You can delete individual cookies or the entire cookie set. Additionally, you will find information and instructions on how to delete or block the storage of cookies in advance. Depending on your browser provider, the necessary information can be found at the following links:
1. Technically Necessary Cookies
a) Nature and Purpose of Processing:
We use cookies to ensure the smooth operation of our website and to ensure its corresponding functionality.
The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For example, this includes saving language preferences.
b) Legal Basis and Legitimate Interest:
The processing is carried out in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in a user-friendly design of our website. The storage of the information required for this is permitted under § 25(2)(2) TDDG.
2. Analysis Cookies
a) Nature and Purpose of Processing:
We also use cookies to better tailor the offerings on our website to the interests of our visitors or to generally improve them based on statistical evaluations.
These cookies collect information about how you use our website. They also help us measure and improve the performance of our website by providing statistics and analyses.
b) Legal Basis:
The legal basis for these processing activities is your consent, Art. 6(1)(a) GDPR.
Our website contains so-called hyperlinks to websites of other providers. When you activate these hyperlinks, you will be redirected from our website directly to the website of the other provider. You can recognize this, among other things, by the change of URL. We cannot assume any responsibility for the confidential handling of your data on these third-party websites, as we have no influence on whether these companies comply with data protection regulations.
In this regard, please refer to the privacy policies and other information provided by the respective website operators.
You can exercise the following rights at any time using the contact details of our data protection officer:
You may also contact a supervisory authority at any time with a complaint, e.g., the competent authority in your place of residence or the authority responsible for us.
A list of supervisory authorities (for the non-public sector) including their addresses can be found at:
https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links...
We reserve the right to amend this privacy policy to ensure it always complies with current legal requirements or to reflect changes to our services in the privacy policy, e.g., when introducing new services.
The updated privacy policy will then apply for your next visit.
Questions About Data Protection
If you have any questions about data protection, please send us an email or contact the person responsible for data protection in our organization directly:
This privacy policy was prepared by KINAST Attorneys at Law (Version: 2025-04-27).
ENERCHANGE GmbH & Co. KG
Tizianstr. 96
D-80638 München
Germany